Shipping policy

Shipping Policy

At Goat’d, we work hard to get every order out quickly and delivered safely.

Order Processing

Orders are typically processed within 1–3 business days after purchase. During launches, restocks, limited drops, holidays, or high-volume periods, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Timeframes

Estimated shipping times begin after your order has been processed.

Domestic shipping times typically range from 2–7 business days depending on the shipping method selected and the destination.

Please note that shipping carriers may occasionally experience delays that are outside of our control.

Limited Drops and High-Demand Releases

Because Goat’d often releases limited products in small quantities, shipping times may be extended during major drops. We appreciate your patience during these periods and will always work to get your order out as fast as possible.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information at checkout. Goat’d is not responsible for packages delayed, lost, or misdelivered due to incorrect or incomplete addresses entered at the time of purchase.

If you realize there is an error in your shipping address, contact us as soon as possible. We cannot guarantee changes can be made once an order has been placed.

Tracking

Once your order ships, you will receive tracking information by email. Please allow up to 24–48 hours for tracking to update after the label is created.

Lost, Stolen, or Delayed Packages

Goat’d is not responsible for lost, stolen, or delayed packages once they have been handed off to the shipping carrier. If your package appears lost or is marked as delivered but cannot be found, we recommend contacting the carrier directly first.

If you need help, feel free to contact us and we will do our best to assist.

Damaged Packages

If your order arrives damaged, please contact us within 5 days of delivery and include your order number along with photos of the item and packaging so we can review the issue.

International Shipping

If Goat’d offers international shipping, delivery times will vary by destination. Customers are responsible for any customs fees, duties, taxes, or import charges required by their country.

Shipping Rates

Shipping costs are calculated at checkout unless otherwise stated as part of a promotion.

Questions

For any shipping-related questions, please contact us through our website contact form or customer support email.